Umara Jewellery Privacy Policy

FREE SHIPPING ON ALL ORDERS | BUY NOW, PAY LATER WITH KLARNA

Last updated: 14/04/2022

This Privacy Policy describes how weareumara.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@weareumara.com.

Collecting Personal Information

Our Company {Umara Jewellery Ltd} operates www.weareumara.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Personal data, or personal information, means any information about an individual from which that person can be identified. The personal information we may collect and store about you includes, but is not limited to, the following information:

  • Title
  • Name and surname
  • Date of birth
  • Gender
  • Email address
  • Contact phone number(s)
  • Billing and delivery address  
  • Bank account and payment card details
  • Transaction data including purchase information and payment details
  • Technical data including IP address, log-in data and computer/device settings  
  • Interests, preferences and website usage data  
  • Interactions with us e.g. contacting our Customer Services Team or visits to our website
  • Personal information you put on social media
  • Information you provide in your reviews of us, or survey responses
  • Information from cookies, including information on the devices you may use to make a purchase.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Sharing Personal Information

We use third-party platforms to manage and deliver online advertising, delivery, returns, refunds, IT services; etc. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf. 

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.
  • Our shipping partners.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Why we store and use your data

1. Consent

If you visit the Site and are not already an existing customer, we might ask for your consent to process your data, so that we can send you our special offers and news.

2. Contractual obligations

For example, in order to allow us to fulfil an order when you purchase our products.  

3. Legal compliance

In some circumstances, we may be legally required to collect and process your data e.g. to pass it on to the police if criminal activity is suspected.

4. Legitimate Interest

It may be necessary to use your data to help us run and improve our business. For example, to personalise the services we provide, or to improve our internal processes. We will only use your data in these instances, where doing so does not materially impact your rights, freedom or interests. 

We will only use your personal data when the law allows us to. Most frequently, we will use your personal data to fulfil a contractual obligation, or where we have a legitimate interest.  

Generally, we do not rely on consent as a legal basis for processing your personal data. However, if you are not already a customer, we will get your consent before sending third party direct marketing communications to you via email or text message. In the event you do not wish for us to use ‘Your 

Personal Data’ for marketing purposes, please either: 

  • Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Cookies are used by us and our third-party partners as part of our Sites. Details of the Cookies used on our Sites and any applicable third-party partner are detailed below.

When you first access our Sites you will be asked to consent to our use of the Cookies described in this Cookie Policy, 

Our Sites also uses Cookies for which we do not require your consent. This Cookie Policy refers to these Cookies as “Strictly Necessary Cookies” and without them, the services that you have asked for cannot be provided.

Blocking cookies

You can consent to, or block the use of, specific Cookies by activating the relevant settings in your browser or by following the links below.

For more information on Cookie management and blocking Cookies for a wide variety of browsers, please visit All About Cookies. 

What happens when you do not consent to cookies and or you choose to block cookies that you have previously accepted?

In order to use some parts of our Sites, you will need to consent to Cookies. If you choose to withhold consent or subsequently block cookies, some aspects of our Sites may not work properly and you may not be able to access all or part of Sites.

What cookies do we use?

The list below sets out more information about the individual Cookies used on our Sites and the purposes for which they are used:

Essential Cookies

Essential cookies are those that are required for thecoutureclub.com to function correctly.  If you choose to block these cookies you may find elements of site functionality do not work, or that you are unable to place an order.

Analytics Cookies

Analytics Cookies are used by us to understand how customers use our site, this allows us to understand where we can improve the site and how quickly the site is loading. 

Internet Advertising Cookies

We use Internet advertising cookies to measure the effectiveness of our advertising, understanding which advertising you click on and interact with.  We then may use this to tailor more relevant advertising.

Social Cookies

Social cookies allow us to include social sharing functionality on our website (e.g. the Facebook Like button), social cookies are also used to measure the effectiveness of any advertising we do across social networks.

We hope this explains things clearly – and please be aware you can set your browser to reject cookies or you can delete them yourself if you wish. For full information on how to delete cookies please visit aboutcookies.org (this will open in a new window – please note that we can't be responsible for the content of external websites).

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

This Privacy Policy is effective as of 14/04/2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: [14/04/2022]